Privacy Policy

Last updated: September 12, 2026

Bonfire & Beyond RV Rentals respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what personal information we collect through our website, why we collect it, how it may be used or disclosed, and the choices available to you.

This policy applies to personal information collected through bonfireandbeyondrvrentals.ca and through communications arising from use of the website.

1. Who We Are

Bonfire & Beyond RV Rentals is a Winnipeg, Manitoba business providing RV rentals, campsite delivery services and RV rental management services.

Questions or concerns about this Privacy Policy or our handling of personal information may be directed to:

Privacy Officer
Bonfire & Beyond RV Rentals
info@bonfireandbeyondrvrentals.ca

2. Information We Collect

The personal information we collect depends on how you interact with us.

When you use our general contact form, we may collect your name, email address, telephone number, type of inquiry, preferred trip dates, destination or campground, and the information you include in your message.

When you submit an RV Management inquiry, we may collect your name, email address, telephone number, city or general location, information about your RV such as its year, make, model, type, approximate length, sleeping capacity and condition, information about your expected personal use of the RV, and anything else you choose to include with your inquiry.

Our website and form systems may also automatically record technical information associated with a submission or use of the website, such as the date and time, source page or URL, IP address, browser or device information, submission status and related technical or notification records.

If you communicate with us by email or through another communication method, we may retain the information contained in that correspondence.

Please do not send payment-card information, insurance policy numbers, financial information, registration documents or other sensitive documents through our general website inquiry forms unless we specifically request that information through an appropriate method.

3. How We Collect Information

We collect personal information primarily when you provide it directly to us, including when you:

submit a website inquiry;
submit an RV Management inquiry;
correspond with us by email; or
otherwise contact us about our services.

Certain technical information may also be generated automatically by our website, hosting environment and form systems as necessary to operate, secure and troubleshoot the website and process submissions.

4. How We Use Personal Information

We may use personal information to:

respond to questions and inquiries;
communicate about RV rentals, pickup, towing, campsite delivery, add-ons or existing reservations;
assess whether an RV may be a potential fit for our RV Management program;
communicate with RV owners about management opportunities;
process and maintain records of website inquiries and related correspondence;
operate, maintain, troubleshoot and protect our website and forms;
prevent misuse, spam, fraud or security incidents;
maintain appropriate business and administrative records;
meet legal, accounting, contractual or regulatory requirements; and
address disputes, complaints or other legitimate business matters.

We do not use personal information for a materially different purpose without obtaining any additional consent required by applicable law.

5. Consent

By voluntarily submitting information through one of our inquiry forms or otherwise contacting us, you consent to the collection, use and disclosure of that information as reasonably necessary to respond to your request and administer the resulting communication or business relationship.

The type of consent we seek may vary depending on the nature and sensitivity of the information and the purpose for which it is collected.

If we introduce optional marketing communications or another use that is not reasonably necessary for the service or interaction you requested, we will provide an appropriate choice or seek additional consent where required.

You may withdraw consent to certain uses of your personal information, subject to legal, contractual and reasonable record-retention requirements. Withdrawal of consent may affect our ability to continue an inquiry or provide a requested service.

6. Service Providers and Disclosure

We use service providers to operate our website and business systems. These may include website hosting, website and form software, email delivery and business email services.

Our current website infrastructure may involve services provided by companies such as Hostinger, WordPress-related software providers, Fluent Forms, FluentSMTP and Microsoft 365. These providers may process information on our behalf to the extent necessary to provide their services.

We may also disclose personal information where reasonably necessary to:

provide a service you have requested;
administer a business relationship;
comply with applicable law, legal process or a lawful request;
investigate or respond to fraud, misuse, security incidents or disputes;
protect our rights, property or safety, or those of another person; or
complete a business transaction involving all or part of the business, subject to applicable privacy requirements.

We do not sell personal information.

We remain responsible for personal information under our control when service providers process it on our behalf, as required by applicable privacy law.

7. Bookings and Payments

At the time of this policy’s publication, this website does not provide an integrated online booking or payment system.

As our booking services develop, we may use third-party providers to support functions such as availability searches, reservations, rental agreements, payments, security deposits, identity or driver verification, optional add-ons and other aspects of the rental process.

We will review and update this Privacy Policy as appropriate before integrated online booking or payment functionality is introduced.

When a third-party service is used, additional terms or privacy notices provided by that service may also apply.

8. Cookies and Website Technologies

Our website uses technical features necessary to operate WordPress, process forms, maintain security and provide website functionality.

The website may also request technical resources from service providers used to operate or display the site.

At the time of this policy’s publication, we do not intentionally use the website for behavioural advertising or retargeting. If we introduce analytics, advertising, marketing technologies or other non-essential tracking in the future, we will review our privacy disclosures and consent practices as appropriate.

You can control certain cookies or website-storage technologies through your browser settings. Disabling necessary technologies may affect some website functionality.

9. Processing in Other Jurisdictions

Some of our service providers may process or store personal information in jurisdictions outside Manitoba or outside Canada.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, government authorities or national-security authorities in accordance with applicable law.

We take reasonable steps appropriate to the circumstances when selecting and using service providers that handle personal information on our behalf.

10. Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, administer an ongoing relationship, resolve disputes, and satisfy applicable legal, accounting, contractual or regulatory requirements.

Different types of records may therefore be retained for different periods.

Personal information that is no longer reasonably required is deleted, destroyed or anonymized as appropriate, subject to technical limitations associated with routine backups and other legitimate record-retention requirements.

11. Safeguards

We use reasonable administrative, technical and organizational safeguards appropriate to the nature and sensitivity of the personal information under our control.

These safeguards may include access controls, account authentication, secure website connections, security and software updates, controlled access to business systems and other measures appropriate to our operations.

No method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we take reasonable steps to protect personal information against loss, theft, unauthorized access, disclosure, copying, use or modification.

12. Access and Correction

You may contact us to ask whether we hold personal information about you and, subject to applicable legal exceptions, request access to that information.

You may also ask us to correct personal information that you believe is inaccurate or incomplete.

We may need to verify your identity before responding to an access or correction request. We will only request information reasonably necessary for that verification.

In some circumstances, applicable law may permit or require us to refuse access to particular information. If that occurs, we will explain the reason where we are legally permitted to do so.

13. Withdrawing Consent

You may contact us to withdraw consent to certain uses or disclosures of your personal information.

Withdrawal is subject to applicable legal or contractual restrictions and reasonable notice. Certain information may need to be retained where required for legal, accounting, contractual, dispute-resolution or legitimate business-record purposes.

Depending on the circumstances, withdrawing consent may prevent us from continuing to respond to an inquiry or provide a requested service.

14. Children’s Privacy

Our website and services are intended primarily for adults arranging RV rentals or inquiring about RV Management.

We do not knowingly seek to collect unnecessary personal information from children through our website.

If a parent or guardian believes that a child has submitted personal information to us inappropriately, they may contact our Privacy Officer so that we can review the information and take appropriate action.

15. Links to Other Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices or content of websites that we do not operate. We encourage you to review the applicable privacy information before providing personal information directly to another organization.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, service providers, legal obligations or privacy practices.

The date shown at the top of this policy indicates when it was most recently updated.

Material changes will be reflected in the version posted on our website. We will review this policy when significant new functionality involving personal information is introduced, including integrated online booking or payment services.

17. Privacy Questions, Requests and Complaints

If you have a question, would like to request access to or correction of your personal information, wish to withdraw consent where applicable, or have a concern about our privacy practices, please contact: